Our today's Free Hotel Management Training Tutorial is about questions that you should never ask your guest as a professional hotelier. If you are a novice hotelier or you give training to your stuffs then beware of such questions. If you ask this kind of question to your guest then he or she will be irritated and that may be a reason of negative impact in your business.

Anyway here is a list of 7 NEVER ASK QUESTIONS:

1. Do not ask the age: Do not personally ask the age of the guests, especially women. But yes, in case of proving alcohol to under age guest you have the right to be confirm. Otherwise in all other cases try to use some tactics to know how old your guest is.
   
2. Do not ask about Marrigial Status: Marriage is a personal privacy, the others find out this information to be rude. Find out if the opposite sex, even inappropriate. In case of addressing to lady guest it is often safe to call them as Ms. or Madam.
   
3. Do not ask about income: Income to some extent related to the status and personal ability and is a person's face. Income-related housing, property should not be talking about.
   
4. Do not ask about Address: Unless you want to go to his house guest (it also depends on whether other people invite you), generally do not address the guests asked.  But yes if you are a reservation agent and need to fill up his mailing address then you should request him to provide you solid information.
   
5. Do not ask about experience: Personal experience is one's cards, or even have privacy. So do not ask the guests experience.  But you can ask about his or her experience about your hotel, hotel's service etc.
   
6. Do not ask about  Faith: Religious beliefs and political views are very serious business, not lip service.
   
7. Do not ask the about body: People who have the weight problem, do not ask his weight, he can not just fat than others. Can not ask whether the whole people had cosmetic surgery, whether wigs or false teeth.

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Tagged as: Basic Tutorials, Waiter Training