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Must Follow Etiquette Tips for Hoteliers

June 10, 2012

Hotel industry is a truly professional industry. Success of an establishment highly dependent on the professionalism of its staffs and authority. Therefore being a part of this industry, as a hotelier you should maintain some etiquette to ensure 100% professionalism from your part. Today we will learn some must follow etiquette tips. 




If you really want to be a successful hotelier then must follow the following tips:

1: Don’t discuss any argumentative topic in front of your guests and even with your colleagues that could hurt others or create arguments. Such as:

  • Politics or Political Views of a person
  • Religion or belief
  • Family matters
  • Personal relationship & others matters

2: If you don’t have working schedule then don’t come in hotel. Without schedule your presence in hotel is strictly prohibited.

3: After finishing your working hours don’t walk here and there. You are not allowed to hang around in public area (i.e. restaurants, pubs, theaters, parks etc) of a hotel.

4: As an hotelier you must keep in mind that you are part of a team. So, if required be prepare to assist your colleague, do whatever job you are assigned. For example a Cashier can assist to move luggage, front desk manager can rooming a guest. etc.

5: Try to think beyond a guest. Try to consistently exceed guests’ expectation by always thinking one step ahead of them and delivering the best possible service even before they could ask for it. But must keep in mind that never be so hyperactive that your guest could be bored with you.

{ 8 comments… read them below or add one }

1 MERIT NDUKWO OGBUWU June 26, 2013 at 11:21 pm

Am so impressed about this lecture,thanks a lot.

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2 Hotelier Tanji June 28, 2013 at 12:11 pm

You are welcome

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3 Laxumann Rai September 23, 2012 at 12:41 pm

iam from bhutan your blog help me to grow every time. thanks you so much

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4 loakrath August 29, 2012 at 12:22 am

I’m in Cambodia. Your blog is my favorite one.

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5 JUDE OAKHU August 18, 2012 at 3:55 pm

i must confess that the hospitality information you have here are really powerful and useful to me and my colleagues.
thanks for the wonderful job.

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6 Naeem Chohun August 10, 2012 at 9:24 pm

It is very informative for hotelier staff.

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7 Crispin June 13, 2012 at 11:28 am

Very good tips

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8 sarwar sajid June 10, 2012 at 8:53 pm

These information are really very useful for hotel industry’staff and for a normal person.

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