Comments on: How to Handle Sexual Offer http://www.hospitality-school.com/handle-sexual-offer?utm_source=rss&utm_medium=rss&utm_campaign=handle-sexual-offer Mon, 06 Feb 2012 13:40:10 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Admin http://www.hospitality-school.com/handle-sexual-offer/comment-page-1#comment-856 Admin Mon, 14 Jun 2010 07:37:32 +0000 http://www.hospitality-school.com/?p=1416#comment-856 Yes that is the appropriate step you have taken. Also keep the door opened while working may help your staffs. Again whatever the situation, your female or even male staffs should know how to handle the customer tactfully... Yes that is the appropriate step you have taken. Also keep the door opened while working may help your staffs. Again whatever the situation, your female or even male staffs should know how to handle the customer tactfully…

]]> By: Nguyen http://www.hospitality-school.com/handle-sexual-offer/comment-page-1#comment-853 Nguyen Mon, 14 Jun 2010 05:21:08 +0000 http://www.hospitality-school.com/?p=1416#comment-853 Sorry, I'd like to continue the above. To settle the above situation, we have tried to arrange 2 staff cleaning 1 room together. We don't allow housekeepers to do their job alone. Any more advice, please? Thank you Sorry, I’d like to continue the above.

To settle the above situation, we have tried to arrange 2 staff cleaning 1 room together. We don’t allow housekeepers to do their job alone.

Any more advice, please? Thank you

]]> By: Nguyen http://www.hospitality-school.com/handle-sexual-offer/comment-page-1#comment-852 Nguyen Mon, 14 Jun 2010 05:19:12 +0000 http://www.hospitality-school.com/?p=1416#comment-852 Thank you for this topic. I am really interested in this topic. As a serviced apartment provider, our staff have been facing with sexual harassment by our clients. For example, one of our female housekeeper was "touched" by a long-term tenant in our apartment. We do really need material to train our staff to avoid the sexual harassment as well as to maintain customer service in the building. What should our staff do to "escape" the above situation, but not to make the customer "angry" and terminate the lease contract with the building??? Your advices shall be highly appreciated. Thank you Thank you for this topic.

I am really interested in this topic.

As a serviced apartment provider, our staff have been facing with sexual harassment by our clients. For example, one of our female housekeeper was “touched” by a long-term tenant in our apartment.

We do really need material to train our staff to avoid the sexual harassment as well as to maintain customer service in the building.

What should our staff do to “escape” the above situation, but not to make the customer “angry” and terminate the lease contract with the building???

Your advices shall be highly appreciated.
Thank you

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