Dear Hotel Management Students, Teachers and Hoteliers,

Welcome to my Exclusive Hotel Management Resource Download Club. This is my exclusive 1st month package. In this package you will find 50 Exclusive Hotel Management materials at only US 20$. You can Edit and reuse any of these articles. Each of these articles come in both pdf and doc format for further editing or printing. If you want to buy this package from online then just pay through your Paypal account and get immediate download link. But if you don’t have any Credit card or paypal account then you can pay from your Bank account through Western Union or Moneygram. Please Click here for more details. I hope you will love to buy this package.

Resources You Will Get

SOP Collection:

1. Operate a bar
   
2. Clean & Tidy Bar Areas
3. Provide a link between kitchen & service area
   
4. Outlet opening procedure
   
5. Taking beverage order
   
6. Provide smooth check in to first time guests
7. Safety Deposit Box
   
8. Computer Down
9. Confidentiality of Guest’s Information
   
10. Rooming a VIP Guest
    

Tutorials Collection:

1. Disciplinary Code & Policy
   
2. Front Office Equipment
3. 45 Safety Regulations in Kitchen
   
4. Suggestions for Dealing with Difficult Guests
   
5. 12 Different Types of Services
   
6. Orders of Service
   
7. Points of Service
   
8. Service Etiquette
   
9. Tips Distribution
   
10. Dealing with Guest Complaint
    

Terminology:

1. Hotel Glossary-Part 1 (Total 40 Terminologies)
2. Cooking Glossary-Part 1 (Total 30 Terminologies)
3. Wine Terminology-Part 1 (Total 40 Terminologies)
4. Sales & Marketing Glossary-Part 1 (Total 40 Terminologies)
5. Bar Terminology-Part 1 (Total 30 Terminologies)

Checklists & Documents:

1. Bar & Dining Room Check List
   
2. Credit Card Authorization
   
3. Employee Leave Report Card
   
4. Guest’s Left Item Register
5. Guest Room Status Table
   
6. Linen Room Inventory List
   
7. Manager on Duty Report
   
8. One Night Bed Room Service Report
   
9. Room Cleaning Report
   
10. Staff Performance Appraisal
    

Job Description:

1. F & B Manager
   
2. Front Office Manager
   
3. Concierge
4. Room Attendant
5. Housekeeping Supervisor
   

Free Tutorials (Bonus):

1. How to Take Guest Orders in Restaurants
2. How a Waiter should Carry Tray in Restaurant
3. How to Present Menu to Guests in Restaurant
4. Hotel Room Types
5. Types of Hotel Room Rates
6. Lost & Found Procedure for Front Office Staffs (SOP)
7. How to Maintain Interaction with Guest
8. Code of Conduct for Hoteliers
9. 11 Must Follow Golden Rules for Hoteliers
10. How to Improve Your English to be a Good Hotelier

Bonus: FULL HOTEL ORGANIZATIONAL CHART

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