Hotel is such a place where every now and then you have to meet with guests. So you have to know some basic rules for greetings and introducing. Here are some Expressions of greetings you could use when you meet with your guests with possible answers which your guest may response or vice versa.
For Meeting
| Formal | Semi Formal | Informal |
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Note: Uses of these expressions depend on when an with whom you are using. Like you cannot say good evening, in the morning! Again, with a new guest you should not say “Long time no see” or may be even “What’s up”. Also in hotel, you should use only formal expressions, but only in limited cases and with repeated gust you may use semi-formal or even informal expressions. It will depend on situation and relation with the guest.So, you should think before using any expression.
For Leaving
| Formal | Semi Formal | Informal |
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Note: After greeting and talking when you like to leave the guest, right at that moment these sorts of expressions are used .Again consider the timing and manner type before using these expressions.
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{ 14 comments… read them below or add one }
dear sir,
i am a hotel management student and i wanted the notes shown on this knowledgeable site so can u please help me with this.
please help me out because i really want to gain knowledge on hotel management,please rply
regards Mohsin
Very educative , informative and wonderful site. Please tell me how to get e books. Thank you for putting in so much effort to develop the knowledge base of the students and making it so much easier for the faculty to deliver quality input to the students.
I start my career Marriott international Dubai as waitress Right now I am working Senior Reservation Sales Agent CHI international Ramada Hotel, it is great website,I found form google . I would love to take Basis Hotel management Tutorials.
Thank you & I look forward
dear mam,
this website was great and very useful for all the hotel. students and also for new comers. the way u presented the explanation for all. its great great .
thank u so much, I’m very grateful for that,
thanks n regards,
simonjean,
south India.
Dear Tanji,
I was responsible for Guest Service Manager and I have to conduct training for hotel staff. I found out that topics are useful and I was trying to copy it but it was failed.
If possible, I would like to have your guidance to have those topics for my training program.
With Warmest Regards, Louis
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i like this site, m student of master of hotel management plz tell me where i can find the my syllabus notes.
I like the training please as soon as possible I want start the trainig you give and the e-books.Thank you.
plz tell me how we get the F&B service notes or syllabus.soon
Dear I really don’t get your point. What do you really want to mean by “notes” or “Syllabus” ? Can you please explain please?
I like the site,please tell me how do I get the ebooks
Dear Mr. Gopal,
Thanks for your inspiring words. Actually i have not finished writing my first Ebook. It will be around 150 Page ebook and i have almost completed 60%. Hopefully you will get it next month. For writing ebook, i will not be so much regular in this month. Hopefully i can give you an wonderful piece of work. Let’s hope for the best…
Tanji
Thanks for your comment. My first ebook will be for Hospitality Job seekers. The title would be as “Hotel Job Solution: ULTIMATE Career Guide for Hospitality Job Seekers” You will find following points of information there:
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I am not sure how many days it will take to finish. As I said before i am very busy and this will last up to 9th April so after that I should concentrate more on developing this blog and writing on that topic. I guess this will be a tremendous book for all.
Thanks once again for your wonderful Response. Tanji
I like this site… please tell me how do we get the e-books.