As we all know Front Office department of a hotel is just like a mirror of the hotel. It is one of the most important department which gives first and last impression to the guest. Efficiency of the staffs of this departments mostly represent a hotel’s overall standard. Today, we will going to enjoy a interview of a Front Office Manager whose name is Matthew (Matt) Griffis. He is working in Dubai at newly build Westin Dubai Mina Seyahi Beach Resort & Marina. The interview is taken by younghotelir.com and let me tell you, there are lots of points you should learn from this 3 part interview. So, let’s enjoy.
Interview of a Front Office Manager (Part-1):
Interview of a Front Office Manager (Part-2):
Interview of a Front Office Manager (Part-3):
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