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Download Club: Monthly Package-2

December 3, 2010


Dear Hotel Management Students, teachers and hoteliers,

Welcome to my Exclusive Hotel Management Resource Download Club. This is my exclusive 1st month package. In this package you will find 50 Exclusive Hotel Management materials at only US 20$. You can Edit and reuse any of these articles. Each of these articles come in both pdf and doc format for further editing or printing.If you want to buy this package from online then just pay through your Paypal account and get immediate download link. But if you don’t have any Credit card or paypal account then you can pay from your Bank account through Western Union or Moneygram. Please Click here for more details. I hope you will love to buy this package.

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Resources You Will Get

SOP Collection:

  1. Greeting & Seating
  2. Menu Presentation
  3. Clearance of Ashtrays
  4. Cellar System Operation
  5. Liquor Retail Sales
  6. Group Check in & Check out
  7. Lost & Found Procedure (Front Office)
  8. Lost Luggage
  9. Luggage Storage
  10. End Shift Procedure

Tutorials Collection:

  1. Menu Dishes & their Accompaniments
  2. Do’s & Don’ts of F & B Personnel
  3. Types of Breakfast
  4. Anticipating Guest’s Needs
  5. Hygiene & Sanitation
  6. Safe Chemical Handling
  7. Guidelines for dealing with Bomb scares & attacks
  8. Mis-En-Place
  9. Break Time Procedure
  10. Social Skills

Terminology:

  1. Hotel Glossary-Part 2 (Total 40 Terminologies)
  2. Cooking Glossary-Part 2 (Total 25 Terminologies)
  3. Wine Terminology-Part 2 (Total 30 Terminologies)
  4. Sales & Marketing Glossary-Part 2 (Total 25 Terminologies)
  5. Bar Terminology-Part 2 (Total 25 Terminologies)

Checklists & Documents:

  1. Check Issue Sheet
  2. Daily Safety Check
  3. Menu Class
  4. New Associate Training Packet Checklist
  5. Pool Service Checklist
  6. Restaurant Reservation Sheet
  7. Sample Table Top Chart
  8. Side Work Schedule
  9. Taste Panel Form
  10. Weekly Duty Schedule

Job Description:

  1. Assistant Housekeeper
  2. Financial Controller
  3. Housekeeping Supervisor (Floor)
  4. Room Attendant
  5. Front Office Manager (Morning)

Free Tutorials (Bonus):

  1. Handling Guest Complaint
  2. Step by Step Guest Complaint Handling (SOP)
  3. Major Guests Complaints
  4. 50 Reasons That Make Your Guest Unhappy
  5. Types of Complainer Guests in Hotel & Restaurant
  6. How to Prevent Cuts in Kitchen
  7. Personal Hygiene Guideline for Food Worker
  8. Safe Knife Handle Tips
  9. Fire Safety Training for Kitchen Staffs (Must Read)
  10. Job Responsibility of Kitchen Staffs

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