Menu Knowledge:
A Food & Beverage personnel should know the following points of information regarding menu clearly:
- Dishes name.
- What it looks like.
- What it tastes like.
- What are the ingredients of the dish.
- Cooking method.
- Preparation time.
- Required plate, cutlery, garnish, condiments.
- How to serve.
- Abbreviation.
- Price.
Remember: As a Service personnel the more knowledge you will have on different menu items, the better you can suggest your guest. This is a remark of a good Hotelier.
Beverage Knowledge:
To get clear conception on different beverage items & terminologies follow these steps:
- Learn the most common drinks including standard spirits, soft drinks, beers and house brand.
- Learn the ingredients of the most common cocktails and making method.
- Learn the bases of popular liqueurs.
- Try to know where the wine/spirits produced and how they are made.
- Try to be familiarize with all different glasses.
- Know abbreviation of each item.
- Try to be familiarize with serving different drinks.
- Know all different mixers, condiments and accompanies.