How to Serve Tea or Coffee in Restaurant (SOP)

Tea is an aromatic and most popular beverage made by infusing tea leaves in boiling water. Tea is served either hot or cold. On the other hand, coffee was introduced in Europe in 17^th century and from then it gains immense popularity. In the sequence of meal service, coffee is often served last so it is very important to know how to serve these beverage items properly in restaurant to provide last minute satisfaction to guests. Here is the step by step guideline on serving tea or coffee properly in restaurants or coffee shops.

Tips to Serve Tea or Coffee in Restaurant

1: Set up Coffee Order:

• Never serve that is more than 30 minutes old. Must smell the coffee to be sure it is fresh.
• If a coffee pot is a one-quarter full or less, start a fresh pot.
• On a service tray, place the correct number of cups and saucer or mugs, cream, sugar and artificial sweetener.

2: Serve Coffee:

• Place a coffee pot with fresh coffee on the service tray.
• Carry the tray to the table. Place the tray on a tray jack.
• Place the mug or cups and saucer to the right of the water glass with the handle turned to the guest’s right side.

3: Re-fill coffee cups and mugs as soon as possible:

• Pour from the guest’s right side with the pot in your right hand.
• Do not pick up cup.
• Do not ask if guest wants for refill.
• Pour until the guest signals that he or she has had enough.

4: Place other items on Tray:

• Place sugar and a creamer on a service tray. Place a clean spoon on a napkin and place it on the tray.

5: Fill Teapots with Hot Water:

• Place a tea bag and lemon wedges in a small side dish. Place the plate on the service tray.
• Run hot water from the coffee maker into a clean two cups pot.

6: Serving Hot Tea:

• Place the mug or cup and saucer on the table with the handle pointing to the guest’s right.
• Place the teapot and under liner to the right of the cup or mug.
• Pour from the guest right side with the pot in your right hand.

Training Video

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