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  • Home
  • Training Manuals
    • 200 Hotel Management Training Tutorials
    • F & B Service Training Manual with 225 SOP
    • Hotel Front Office Training Manual
    • Hotel Housekeeping Training Manual with 150 SOP
    • Encyclopedia of Hotel Management Terminology-Ebook
    • Hotel & Restaurant Job Training Guide (Exclusive)
    • Secrets of Successful Guest Complaint Handling in Hotel & Restaurant
    • Hotel Room Service Training Manual
    • English for Hotel & Restaurant Workers
    • Professional Waiter & Waitress Training Manual
  • Course
  • Discount
  • Power Point
    • 225 Food & Beverage Service Power Point Presentation Collection
    • 231 Hotel Front Office Power Point Presentations
    • 150 Hotel Housekeeping Power Point Presentation Collection
    • English for Hotel Restaurant Workers Powerpoint Presentations
  • Checklist
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    How to Handle Medical Emergencies in Hotel

    February 6, 2019
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    Hotel Front Desk Agent Job Description – Ultimate Guide

    January 31, 2019

    Bellboy or Bellman-Duties & Responsibilities

    July 6, 2018
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    Transportation and Car Rental Service

    June 8, 2018

    How Concierge Provides Guest Check out Service

    March 6, 2018

    Repeat Guest Check in Procedure at a 5 Star Hotel

    February 13, 2018
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    How to Handle Guests who Arrive Early and Wait for Room

    February 1, 2018
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    How to Block and Allocate Hotel Rooms to Guests

    January 25, 2018
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    6 Hotel Front Office English Dialogues

    September 19, 2017
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    Night Auditor in Hotel Industry – Ultimate Guide

    May 12, 2016
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    Job of a Doorman or Porter in Hotel

    November 26, 2013
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    Unexpected VIP Guest Check-in Procedures in Hotel

    September 18, 2013
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    Pre-Registered Guest Check in Procedure

    July 3, 2013
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    Hotel Credit Facilities

    February 11, 2013

    Must Have Qualities of Hotel Front Office Staffs

    January 2, 2013
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    Hotel Guest Reservation Procedure

    December 27, 2012
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    Job of Bell Captain & Bell Boy in Hotel

    December 11, 2012
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    Hotel Reception Desk – An Overview

    November 22, 2012
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    Inter Departmental Coordination in Front Office

    October 13, 2012
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    Interpersonal Communication in Hotel Industry

    September 30, 2012
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    Coordination Between Hotel Front Office with Other Departments

    September 19, 2012
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    How a Hotel Receptionist can Perform as a Salesman

    September 13, 2012
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    How Hoteliers Should Handle International Credit Cards

    September 4, 2012

    Types of Hotel Room Rates – Ultimate Guide

    May 23, 2012
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    Learn What is Guest Folio in Hotel

    February 28, 2012
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