How to Clean & Maintain Carpet in Hotel & Restaurant

Carpet maintenance is one of the important tasks of the Housekeeping department since its proper appearance ensure an splendid and magnificent atmosphere in the hotel premises though which both the in-house guest and outsider can be attracted to the hotel service and the surroundings.

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Hotel should pay attention to great details in maintaining and handling Carpet for the following reasons:

  • clean maintain carpet hotelCreate an positive impression.
  • Ensure cleanliness within the premise.
  • Make the best use of investment.
  • To protect it from being soiled and to improve the air quality.

There are certain soils which trigger the need for maintenance and refurbishment of Carpet. Soils are very dangerous for carpets because they affect heavy traffic areas of carpets. Housekeeping must take initiative to remove the soils from carpets as one single soiled area can spoil the entire appearance of the hotel.

Since different soil requires different treatment, a complete understanding of these types of soil will ensure cost effective implementation of maintenance program.

Followings are the four types of soils that affect Carpet:

1.    Dry Soils

Dry soil could be any type that lies in dry position and difficult to clean if they are mixed with any oily materials (since oily materials lead the dry soils to stick to the carpet fiver very strongly).

Following are the certain basic types of dry soils:

  • Dry dirt
  • Sand
  • Dust
  • Grit
  • Ashes and other loose particles

Among all soils, carpets are mostly vulnerable to sand and grit. Sand and grit trigger excessive and rapid wear by backing, cutting and abrading carpet fibers with their rough work.

2.  Water Soluble Soils

Water soluble soils affect the carpet through frequent corrosion of carpet appearance by sticking to the carpet fibers. Some water soluble soils are:

  • Mud
  • Non greasy stuffs
  • Spillage

Water based detergent products are very effective and useful for removing and cleaning the water soils.

3.  Oily and Greasy Materials

There are several types of oily and greasy materials that adhere with carpet fibers strongly by trickling, tracking and blowing into carpeted areas and responsible for carpet deterioration which are as flows:

  • Grease
  • Tars
  • Asphalt
  • Food grease
  • Air borne

Combination of detergent and solvent materials should be applied in the carpets to get rid of the soils thoroughly.

4.    Stains and Discoloration

Stains and Discoloration soils include miscellaneous soils such as rust, water spots, food dyes. Using specialized carpet spotter would be very helpful in eliminating the soils form the carpets.

Unwanted Odor

Besides these soils, carpets are also exposed to unwanted odors over their service life. Even some strong unwanted odors make carpets discarded completely. Sometimes it becomes very tough to eliminate the smoke, food, mildew and other odors from carpets. 

Here are some recommendations or techniques for maintaining and repairing the carpets professionally typically known as maintenance cycle.

To ensure a desired appearance of carpets including low cost of carpet maintenance, the following levels of routine maintenance cycles, interim and recuperative cleaning with skilled labor and proper time management are very necessary to follow.

Maintenance cycles are categorized in to 3 areas, such as:

  1. Routine Carpet Maintenance
  2. Interim /  Periodic Carpet Maintenance
  3. Restorative Carpet Maintenance

A.   Routine Carpet Maintenance Cycle:


Get rid of soils adhere with carpets.

Rate of Frequency:

Whenever require according the difficulty level of grit and soil.

Applied Techniques:

  • Daily Vacuuming
  • Spot and Stain Removal
  • Walk off mats

B.   Interim / Periodic Carpet Maintenance Cycle:


To eliminate the grease and oil materials assemble on the carpet pile surface and are easily cleaned by vacuuming.

Rate of Frequency: 

Monthly or quarterly depending on the level of traffic and soil build up on the carpet.

Applied Techniques:

  • Carpet Buffing or Spin Cleaning
  • Dry Foam and Mist Shampooing
  • Dry powder cleaning

C.  Restorative Carpet Maintenance Cycle:


To thoroughly clean and repair carpet to give it a new appearance.

Rate of Frequency:

If temporary cleaning is not sufficient for giving a high level of appearnce due to heavy traffic lane soiling, uneven appearance etc.

Techniques applied:

  • Hot Water Extraction
  • Rotary Shampooing


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