Scene: A Young Couple (P) comes to a busy restaurant without reservation. The head waiter (W) greets the guests and request him to wait for sometime and then takes order.
W: Good evening, sir and madam. Welcome to our restaurant. How may i help you, sir?
P: Good evening. Can you arrange a table for two right now?
W: Sir, have you any reservation ?
P: Sorry we don’t. We thought we will get free table but your restaurant is so busy now.
W: It’s Ok sir. But I am sorry to say that the restaurant is full now. (Looking at the restaurant)..Sir, look at that table. I guess it will be free soon. Would you please have a rest in our waiting room for about 10 minutes, sir?
P: Hmm..Ok all right.
W: Well, may I have your name, sir?
P: I am Cristopher Patriks.
W: OK Mr. Patriks, come with me. This way, sir. This is the waiting room. Please take a sit. Here is the tea for you. Please take your time. I’ll call you as soon as the table is free.
P: Thank you.
W: You are welcome.
(After 10 minutes)
Sorry to have kept you waiting, Mr. Patriks. We have managed a table for you now. Come with me. This way, please. Here we are. Will this table be all right?
P: OK. We’ll take it.
W: Sit down please, madam.
P: Thank you.
(Waiter pulls chair of the lady couple comes along with Mr. Patriks)
W: What would you like to have before dinner, sir?
P: What can you suggest?
W: Would you like to have Martini or Whisky or any soft drinks?
P: Two Martinis, please.
W: Yes, Mr. Patriks. Two Martinis. One moment please. Here you are, and please enjoy it. Here’s the menu, I’ll return in a few minutes to take your order.
(After Having Dinner)
P: Here is your tips.
W: Thank you very much sir.
P: Your service is superb. We really love it.
W: It’s my pleasure sir. Please come again. Good night, sir. Good night, madam.
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{ 7 comments… read them below or add one }
Can i have Restaurant Training Manuals video
hi, i like your website. it helps me a lot for my training tools, everything is great, but just check the spelling there’s one there:
hehehe
” Please SAKE a sit” instead of TAKE,
Can i make a copy of the tutorial ? would like to use as training guideline thanks
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please tell me i want to learn more about hotel
give me please,,,
for my home work
What do you need? I don’t understand dear…