Hotel is such a place where every now and then you have to meet with guests. Meeting with guests is an art which you must have to know. In order to be a good at building personal relationship you should understand some basic rules for greetings and introducing. Here are some Expressions of greetings you could use when you meet with your guests with possible answers which your guest may response or vice versa.
Note: Uses of these expressions depend on when and with whom you are using. For example, you cannot say “good evening” in the morning! Again, with a new guest you should not say “Long time no see” or may be even “What’s up”. Also in hotel, you should use only formal expressions , but only in limited cases and with repeated gust you may use semi-formal or even informal expressions. It will depend on situation and depth of relation with the guest. So, think before using any expression.
Note: After greeting and talking when you want to leave the guest, these sorts of expressions are used at that time. Again consider the timing and manner type before using these expressions. It is always safe & highly encouraging to use formal expressions in hospitality industry.